Smart. Flexible. Easy to Understand.

Consumer-directed health plans (CDHPs) may be the wave of the future, but they're anything but easy for consumers to use or understand. That's why Coventry built its own solution to benefits administration, Coventry Consumer Choice (C3), a smarter CDHP option.

Portfolio of products

Coventry Consumer Choice presents a full suite of options, including Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs) and Coventry Combinations.

The single-source advantage

Coventry Consumer Choice (C3) is administered entirely in-house, leveraging our expertise in claims administration and member services.

 With C3, employers get:

• A single-souce solution for medical management, claims administration and customer care
• High level of service with multiple resources to help employees make educated health care decisions

Exciting new features

The unique features of our program enhance the member experience:

• Smart Payment gives members complete control of reimbursements; they can designate payments on a claim-by-claim basis
• Integrated pharmacy automatic reimbursement
• Specially trained Coventry Consumer Coaches resolve members' complex questions and issues
• Dedicated employer service representatives assist with financial questions and banking processes